Mobilis Expands Digital Services with New Platform
··2 min read
Algeria's state-owned telecom company Mobilis has launched a new digital service platform called 'Mobilis Care' on November 1, 2023. The platform is part of the company's strategy to enhance its digital presence and improve customer experience. The launch coincides with the 70th anniversary of the Algerian Revolution.
Mobilis Care aims to provide customers with more flexible and user-friendly technological solutions. The platform is designed to offer a comprehensive digital experience, moving away from traditional communication services. The new service will allow customers to access various services with ease and improve interaction methods.
Shawki Boukhezani, the CEO of Mobilis, stated that this initiative is part of a broader strategy to keep up with the rapid changes in the telecommunications sector. The goal is to transition from offering traditional communication services to providing a seamless digital experience. The focus is on putting the customer at the center of the service, ensuring easy access to services and enhancing the ways customers can interact with and benefit from them.
Mobilis Care is expected to offer a range of services, including customer support, account management, and personalized recommendations. The platform will leverage advanced technologies to provide a more intuitive and efficient user experience. This move is part of Mobilis's ongoing efforts to modernize its services and stay competitive in the ever-evolving digital landscape.
The launch of Mobilis Care is a significant step for Mobilis in its digital transformation journey. The company has been investing heavily in technology to improve its services and customer satisfaction. This new platform is expected to further enhance the company's digital capabilities and provide a more integrated and user-friendly experience for its customers.
The platform will be available to all Mobilis customers, allowing them to manage their accounts, access support, and explore new services from a single interface. The launch of Mobilis Care is part of a broader initiative by Mobilis to enhance its digital presence and provide a more comprehensive and integrated service experience for its customers.
Mobilis is one of the leading telecom companies in Algeria, providing a wide range of services including mobile and fixed-line telephony, internet, and digital services. The company has been at the forefront of technological advancements in the country, continually investing in new technologies to improve its services and customer satisfaction.
This launch is part of a broader trend in the telecommunications industry, where companies are increasingly focusing on digital transformation to stay competitive. By launching Mobilis Care, Mobilis is positioning itself as a leader in the digital services sector, offering innovative solutions to meet the evolving needs of its customers.
